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Frequently Asked Questions

What types of vans are available for rent?

United Van Rentals offers a fleet of diverse rental options to meet all of your travel needs, including luxurious Mercedes-Benz Sprinter Vans, Ford Transit Vans with various roof heights, and comfortable minivans like the Honda Odyssey and Toyota Sienna. We provide options for all group sizes, ranging from 8 to 15 passengers!

Are there any discounts available?

Yes! We offer multiple discounts and special rates for different groups such as military personnel, schools, colleges, universities, youth sports teams, and religious or non-profit organizations as well. Additionally, we have competitive corporate rates that are available for businesses with transportation needs.

What are the options for picking up and returning the rental vans?

United Van Rentals offers flexible 24/7 contactless pickup and return services at all major airports in Southern California and Las Vegas. Our offices near John Wayne Airport and Harry Reid Airport also offer convenient access for travelers. For all of our locations, we have a van delivery option where we bring your rental right to you!

How are the rental vans maintained?

Both safety and comfort are of paramount importance at United Van Rentals. All of our vehicles undergo regular maintenance and are always thoroughly cleaned and sanitized. We ensure that each van is in top condition to provide reliable service throughout your journey.

Can I rent a van for a one-way trip?

Absolutely! We offer one-way van rentals between all of the major locations we serve, including airport destinations. This option allows for greater flexibility in planning your travels without the need to return the van to the original rental location.

Do you need insurance to rent a van in California?

Yes, all drivers are required to furnish proof of full coverage auto insurance prior to renting a vehicle. Full coverage must include both liability and collision insurance that covers the renter, all authorized drivers, and the specific vehicle being rented. For more details on our insurance requirements, please see our rental policy page.

How do I pick up the van from the Las Vegas airport?

Upon arrival at Harry Reid Airport, you can utilize our convenient contactless pickup service. Simply follow the instructions sent to you prior to arrival, or you can visit our nearby office for assistance if you need any help!

How do I return the van rental?

Returning your van is just as easy as picking it up! You can return the vehicle to the designated drop-off area at the drop-off or rental location of your choice. Our 24/7 return service ensures dropping off the vehicle is flexible and easy, regardless of your schedule!

How old do you have to be to rent a van?

Renters must be at least 21 years old to rent a van with United Van Rentals. Drivers under 25 incur a $9.95 surcharge per day of the rental. See our rental policy page for more details on this.

Can I rent a van with a debit card?

Yes. United Van Rentals accepts: 

  • Cash
  • Company Checks
  • American Express
  • Discover Card
  • MasterCard
  • Visa 
  • And other debit cards as legitimate forms of payment 

Please note that for all debit and credit card payments, there will be an authorized hold placed on your card for the rental charge PLUS the $500 security deposit.

Are Sprinter vans hard to drive?

Sprinter vans are designed with the driver in mind, featuring car-like handling and modern safety features. While they are larger than the average car, many drivers find them surprisingly easy to handle and comfortable for both short and long trips.

What are the advantages of renting a Sprinter van?

Renting a Sprinter Van offers the advantages of spaciousness, comfort, and efficiency. They are ideal for group travel as these vans provide ample room for passengers and luggage. They are perfect for family vacations, business outings, sporting events, and much more!

What is the MPG of a Sprinter van?

The fuel efficiency of a Sprinter Van can vary depending on the model and driving conditions, but on average, you can expect to get about 15-20 miles per gallon, combining city and highway driving.

What is the max capacity of a Sprinter van?

The capacity of our Sprinter Vans can vary, but our most spacious models can accommodate up to 15 passengers, offering both comfort and convenience to larger groups!