Frequently Asked Questions

Along with convenient pickup and drop-off options, a fleet of new, well-maintained rental vans, and exceptional customer service, a host of features and benefits is included with your rental from United Van Rentals.

Amenities include back-up cameras, USB and auxiliary ports, stereo, and front & rear A/C, and tinted windows. There is free mileage for all rentals of 6 days or more, and additional equipment is available for a fee.

When you begin the online booking process, you’ll see the total rate for your reservation. Unless you add optional services and features, exceed applicable mileage limits, return your vehicle without a full tank, or violate any aspects of your rental policy, your total rate will not change.

For your convenience, we offer GPS systems, child car seats, luggage racks, bike racks, and tow hitches.

There is no mileage limit for rentals of 6 days or more. For shorter rental periods, the free mileage allowance per day depends on the type of vehicle.

We offer contactless 24/7 pickup and drop-off for your convenience at sites including select airports, hotels, and other locations. From many of our locations, delivery and pick-up from businesses or residences can also be arranged.

Proof of insurance is required to drive our vehicles. We recommend that you check with your insurer regarding specific coverage; note that many carriers exclude multi-passenger vans from their coverage. Insurance is available through United Van Rentals at both daily and weekly rates.

After your reservation is confirmed, we require cancellation notification at least 72 hours in advance. Fees may apply.

Yes. Unlike other rental companies that no longer offer one-way booking, United Van Rentals is proud to offer this convenience. Enter your pickup and drop-off locations when booking to view pricing.

We recommend you review our rental policy for complete details, and invite you to contact us with any further questions.